Churn rate telecommunications
15 Mar 2018 Customers churn is plaguing the telecom industry. increasing customer retention rates by just 5% can increase profits by 25% to 95%. provided by mobile telecom firms will increase the likelihood of customers' relevant customer's churn drivers (mobile phone subscribers), churn rate and The calculation of churn can be straightforward to start off with. Take the number of customers that you lost last quarter and divide that by the number of customers